Help
FAQ and help centre
Answers to the questions we hear most. Can't find yours? Write to contact@simblia.com and we'll get back to you.
About Simblia
What is Simblia?
A learning platform that teaches people to act safely in the digital world, through short lessons, quizzes and realistic practice in the Simblia Scam Lab. The same platform adapts to pupils, employees and families, so everyone learns what matters in their own digital life.
Who is Simblia for?
Schools and municipalities first, then businesses, and households through partners such as telecom and internet providers. Read more for schools, businesses and households.
Can I use Simblia today?
Simblia is being built now. The first schools get access through the Founding Schools Programme. Businesses and partners can contact us to hear about plans and timing.
Where is Simblia based?
In Copenhagen, Denmark. Simblia is a Danish company, and the platform is hosted in the EU.
Schools and municipalities
What is the Founding Schools Programme?
A three-month programme for a small group of schools that start with Simblia first. It includes a digital safety roadmap, core content, first access to the Scam Lab, teacher onboarding, a baseline and end-of-programme report, and a community with the other founding schools. Read more and apply.
What does it cost?
Prices and terms are agreed in a conversation with each school or municipality, not on the website. Book a call.
When can we start?
Any time. The programme runs for three months from your start date.
Do our teachers need IT expertise?
No. Lessons are ready to use, and we train your teachers before the pupils start.
Does Simblia work with Unilogin?
Unilogin sign-in is planned but not yet available. Until then, we help you set up classes and accounts.
Who is responsible for pupils' data?
Your school or municipality is the data controller, and Simblia is the data processor under our standard data processing agreement. Data is hosted in the EU, and we only collect what learning requires.
Businesses
Which sign-in options will be supported?
Single sign-on and user provisioning from Microsoft Entra ID and Google are planned for launch. Other identity providers will follow later.
Can we add our own content?
AI-assisted authoring tools are planned, so you can turn your existing material into lessons and adapt content. A person always approves content before it is published.
Is there a pilot programme for businesses?
No, the founding programme is for schools. Businesses can contact us to talk about their needs and timing.
Families and households
How can my family get Simblia?
Simblia for households will be offered through partners, such as telecom and internet providers, as part of subscriptions you already have. We'll list partners here as soon as agreements are in place.
Can my child use Simblia at school?
If your child's school takes part, yes. Schools can apply for the Founding Schools Programme.
Privacy and security
Where is data stored?
In the EU, with Scaleway in Paris. See the trust centre for how we protect data.
Does simblia.com use cookies?
No tracking, advertising or statistics cookies, so there is no cookie banner. Read the cookie statement.
How does Simblia use AI?
Read how we use AI.
I found a security issue. Where do I report it?
Please write to security@simblia.com and follow our responsible disclosure policy.
How do I ask about my personal data?
Write to privacy@simblia.com. Read the privacy statement for your rights.
This website
Who do I contact for press enquiries?
See press and media or write to press@simblia.com.